Update as of August 24, 2021

We are now accepting applications for the Fall 2021 Training Program through Tuesday, September 14, 2021.  Teens who are entering the 9th and 10th grade, living in or near Los Angeles are eligible to apply. Please note that we will only be considering teens who can attend ALL training sessions and are fully vaccinated the Covid-19 vaccine by September 30th, 2021. If you cannot make any training date, including the interview and orientation, and will not be fully vaccinated then you are not eligible to apply to this session.

Click here to apply via our online volunteer platform.


Click here to view/download the Fall 2021 Training Calendar.


Create a profile on Better Impact and follow the steps listed. It is important that you read all the instructions and take your time filling out your responses. If you have any questions, please reach out to Shar at Sharlette@teenlineonline.org


To qualify, you must live in the Los Angeles area, be at least 14 years old, and in or entering the 9th or 10th grade (Fall of 9th grade is the first eligible training period and Summer after the 10th grade is the last eligible training period). Due to the number of applications received, we have a competitive screening process that includes a 5-page application, individual and group interviews (if selected), and a parent-teen orientation meeting. Volunteers are unpaid, although you may receive community service credit at school.

TEEN LINE holds 3 training sessions per year: fall, spring and summer. Teens must attend only one of these training sessions, with no absences permitted. Fall training begins in early October and ends mid-December. The Spring training begins in early February and ends mid-May. Both trainings are held from 4:30-7PM every Tuesday and Thursday and some select Saturdays from 9-1PM.

The Summer training begins in early June and ends late July. It is held on Tuesdays and Thursdays from 3:30-6:30PM, and most Saturdays from 9-1PM. Please see the application for dates and times of training.

If accepted into the program, all volunteers are required to get an annual health clearance including TB blood test, Flu shot, and must provide proof of various immunizations.

Please view our Frequently Asked Questions sheet for further information.


Teen Line’s staff carefully screen and select approximately eighty teenagers a year for hotline and outreach training. They complete a sixty-five hour training program emphasizing specialized listening and communication techniques.

Topics discussed include crisis intervention, family life, cultural diversity, values, sexuality and gender identity, child abuse, and self-destructive and life threatening behaviors. Teen Line’s trained Listeners help callers clarify their concerns, discuss the options available, and make referrals to community resources, if needed. They respond to calls, emails and texts, every evening from 6:00 p.m. to 10:00 p.m. PST.

For further information on volunteering at Teen Line, please view our Volunteer Brochure or the above FAQ sheet.

If you would like to be notified via email once applications are available, please submit your email below. Please add “sharlette@teenlineonline.org” to your email address book so that our email does not go into your spam. We wish you the best of luck and look forward to meeting you!

Your email address will be stored by MailChimp and will only be used to send you email notifications regarding our volunteer applications.

  • Computer

    Email your application to:

  • Email

    Mail your application to:


    Cedars-Sinai Medical Center

    P.O. Box 48750

    Los Angeles, CA 90048

  • People

    Hand deliver your application
    to the TEEN LINE office,

    Cedars-Sinai Medical Center

    Please call for directions

    (310) 423-1619


If you are a mental health associate seeking hours with teens, please send your resume to Cheryl Eskin at

contact us at:


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