To qualify, you must live in the Los Angeles area, be at least 14 years old, and in or entering the 9th – 11th grade (Fall of 9th grade is the first eligible training period and Fall of 11th grade is the last eligible training period). Due to the number of applications received, we have a competitive screening process that includes a 5-page application, individual and group interviews (if selected), and a parent-teen orientation meeting. Volunteers are unpaid, although you may receive community service credit at school.

TEEN LINE holds 3 training sessions per year: fall, spring and summer. Teens must attend only one of these training sessions, with no absences permitted. Fall training begins in early October and ends mid-December. The Spring training begins in early February and ends mid-May. Both trainings are held from 4:30-7PM every Tuesday and Thursday and some select Saturdays from 9-1PM.

The Summer training begins in early June and ends late July. It is held on Tuesdays and Thursdays from 3:30-6:30PM, and most Saturdays from 9-1PM. Please see the application for dates and times of training.

If accepted into the program, all volunteers are required to get an annual health clearance including TB blood test, Flu shot, and must provide proof of various immunizations. In addition, there is a $250 non-refundable training fee. No one will be turned away based on inability to pay. Teen Line has established a scholarship fund for such circumstances. Please let us know if you would like to apply for a scholarship upon submitting your application.

Please view our Frequently Asked Questions sheet for further information.


Spring 2019 Training Application

If you are interested in applying for our Spring 2019 Training group, please view our application by CLICKING HERE. Please download it first before filling it out. Applications are due Thursday, January 3, 2019 by 1pm. For the Spring training, we accept applications for teens currently in the 9th or 10th grade only.



Teen Line’s staff carefully screen and select approximately eighty teenagers a year for hotline and outreach training. They complete a sixty-five hour training program emphasizing specialized listening and communication techniques.

Topics discussed include crisis intervention, family life, cultural diversity, values, sexuality and gender identity, child abuse, and self-destructive and life threatening behaviors. Teen Line’s trained Listeners help callers clarify their concerns, discuss the options available, and make referrals to community resources, if needed. They respond to calls, emails and texts, every evening from 6:00 p.m. to 10:00 p.m. PST.

For further information on volunteering at Teen Line, please view our Volunteer Brochure or the above FAQ sheet.

If you would like to be notified via email once applications are available, please submit your email below. Please add “sharlette@teenlineonline.org” to your email address book so that our email does not go into your spam. We wish you the best of luck and look forward to meeting you!


Your email address will be stored by MailChimp and will only be used to send you email notifications regarding our volunteer applications.

  • Computer

    Email your application to:

  • Email

    Mail your application to:


    Cedars-Sinai Medical Center

    P.O. Box 48750

    Los Angeles, CA 90048

  • People

    Hand deliver your application
    to the TEEN LINE office,

    Cedars-Sinai Medical Center

    Please call for directions

    (310) 423-1619


If you are a mental health intern seeking interning hours with teens, please send your resume to Cheryl Eskin at

contact us at:

Our internship opportunities include working with teens on our helpline and working in the field with teen outreach services.


Teen Line will be launching the first ever Volunteer Board in the Summer of 2018. Adult volunteers, ages 18 and over, are invited to join. Help make a meaningful difference and support Teen Line’s growth. The new Volunteer Board will be a working group with an active commitment of 3-6 hours/month.

We hope you will consider participating! No prior Board experience necessary. Click here to apply.


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